Great brand experience requires great customer care
Customers expect constant quality service in your store, online or on their device. Retailers who would like to lead in this competitive market need to fulfill customer expectations while keeping their cost down. Our solution will help you provide seamless high-quality service 24/7, 365 days a year without added headcount on your team. Providing an optimal solution for your business peaks and lows.
Let us help you boost your sales by automating your sales channels
Our intelligent virtual assistant will provide hustle-free support allowing your customer to troubleshoot website, reset passwords, open help tickets and escalate issues to the relevant human agent.
Where Is My Order - WISMO
Our solution will serve your customer to promptly trace order numbers, provide status updates, make changes to orders, process returns and exchanges, and update shipping information.
84% of customers try to find the answer to their question using a brand’s self-service application
37% increase in Net Promoter Score (NPS)
50% reduction in response times
Start boosting sales and saving cost